Names signify us as individuals, so why shouldn’t the same apply for AI? It would be wrong to call Ami just an AI or a Chatbot

Watch Ami’s conversational abilities. Watch Ami answer questions on our client’s websites, Emirates Holidays and Stockport council....

The word “chatbot” can carry some negative connotations.  Many businesses believe that chatbots aren’t helpful, useful, or generalisable...

“Accessible” is a word weaved into our consciousness. For public services, “accessible” conveys a mandated duty to make sure as many...