In just four years, our conversational AI, Ami, has exchanged over 20 million messages with humans, empowering mission-critical conversations for world-class organisations.
Some of the brands who have employed Ami
Ami's conversations are fluid.
Human brains contain the data we use to ask questions and have intelligent fluid conversations.
We designed Ami in the same way.
Ami works to first understand the question posed and then figure out the right answer.
It may have been delivered to a neighbour.
Where is my parcel, your tracking says it’s been delivered?
Have you checked?
yes, no one has seen the delivery
Then I suggest checking the status on the courier’s website. It sometimes has more information. Click here to open your delivery link.
yes, it says it was delivered to no 36. Will check thanks.
Ami learns from experience.
Every conversation provides more data to fuel Ami's machine learning algorithms.
Ami's algorithms look for opportunities to increase sales or provide better customer service.
The graph shows Ami's autonomous learning in action.
Humans are inquisitive.
Ami has a comprehensive reporting platform.
You can find out what Ami's been talking about by day, hour, theme or customer action.
Conversation is the human algorithm.
Ami's brain constantly ingests data from customer websites, API's, live pricing and more.
20,000,000 messages delivered make Ami's algorithms, NLP and NLU a safe option, trusted by household names.
Ami's conversations can be so fluid they are often mistaken for those of a human.
Humans don't use buttons or IVRs in their conversations. Neither does Ami.
Ami can be deployed independently, using APIs or proven integrations.
uptick in employee efficiency
conversions vs. traditional digital
boost in customer satisfaction
automation containment rates
decrease in agent attrition rates