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Specialising in safe, controllable 
enterprise AI
.

AI Consultancy    AI Products   AI Research

You are in good company.

Trusted across sectors.

We take pride in offering tailored AI solutions to blue-chip companies and organisations. 

What we do.

Consultancy

Our team consists of experienced professionals in the field of conversational AI and our mission is to enhance the reputation of AI whilst focusing on safety.

✓ Interface design

✓ AI Behaviour

✓ Integration

✓ Safety

✓ Reporting & analytics

Product Development

We understand the risks that traditional AI poses to customer service. We choose to design, develop, and fine-tune our own innovative mixed model to combat common generative AI pitfalls and weaknesses.

Research

✓ Safe & Privacy shielded

✓ Precise, steerable, non-hallucinating

✓ Multilingual and contextual

✓ Easy integration

✓ Extensive, custom-made  analyics

In collaboration with the UK Government, following the guidelines set by the EU and the Turing Institute, our aim is to answer the ever-increasing dangers of AI. Our innovation and research focuses on safety without compromising performance.

✓ Mixed model

✓ Algorithmic predictions

✓ Controllable Generative AI

✓ Customer behaviour research

✓ Collaboration with the UK Government

How we compare.

We advocate transparency from start to finish. Our product might not be for everyone - but that's okay.

Check how we differ from other companies offering conversational AI below.

★ We have also marked the features that make us stand out compared to the rest.

Select your provider to compare below.

Property
Ami
Average
Google Dialogflow
★ Consultative
★ Hallucination safe
★ Additional content
★ Layered anonymisation
★ Fully managed
★ Languages
108
50
98
★ URL recognition
★ Custom report
Omnichannel
Rich media
Buttons
Proactive chat
Voice integration
Build-it-yourself
A/B testing
GenAI
Integrations
Accuracy report
Hosting
25 locations
5 locations
14 locations
Data retention
Fully custom
1-12 months
Unknown
Property
Ami
Average
Ada
★ Consultative
★ Hallucination safe
★ Additional content
★ Layered anonymisation
★ Fully managed
★ Languages
108
50
50
★ URL recognition
★ Custom report
Omnichannel
Rich media
Buttons
Proactive chat
Voice integration
Build-it-yourself
A/B testing
GenAI
Integrations
Accuracy report
Hosting
25 locations
5 locations
1 location
Data retention
Fully custom
1-12 months
1 year
Property
Ami
Average
Nuance
★ Consultative
★ Hallucination safe
★ Additional content
★ Layered anonymisation
★ Fully managed
★ Languages
108
50
57
★ URL recognition
★ Custom report
Omnichannel
Rich media
Buttons
Proactive chat
Voice integration
Build-it-yourself
A/B testing
GenAI
Integrations
Accuracy report
Hosting
25 locations
5 locations
25 locations
Data retention
Fully custom
1-12 months
Data not stored
Property
Ami
Average
IBM Watson
★ Consultative
★ Hallucination safe
★ Additional content
★ Layered anonymisation
★ Fully managed
★ Languages
108
50
12
★ URL recognition
★ Custom report
Omnichannel
Rich media
Buttons
Proactive chat
Voice integration
Build-it-yourself
A/B testing
GenAI
Integrations
Accuracy report
Hosting
25 locations
5 locations
4 locations
Data retention
Fully custom
1-12 months
30 days
Property
Ami
Average
LivePerson
★ Consultative
★ Hallucination safe
★ Additional content
★ Layered anonymisation
★ Fully managed
★ Languages
108
50
10
★ URL recognition
★ Custom report
Omnichannel
Rich media
Buttons
Proactive chat
Voice integration
Build-it-yourself
A/B testing
GenAI
Integrations
Accuracy report
Hosting
25 locations
5 locations
4 locations
Data retention
Fully custom
1-12 months
13 months
Property
Ami
Average
Zendesk
★ Consultative
★ Hallucination safe
★ Additional content
★ Layered anonymisation
★ Fully managed
★ Languages
108
50
21
★ URL recognition
★ Custom report
Omnichannel
Rich media
Buttons
Proactive chat
Voice integration
Build-it-yourself
A/B testing
GenAI
Integrations
Accuracy report
Hosting
25 locations
5 locations
5 locations
Data retention
Fully custom
1-12 months
1-12 months
Property
Ami
Average
Salesforce Einstein
★ Consultative
★ Hallucination safe
★ Additional content
★ Layered anonymisation
★ Fully managed
★ Languages
108
50
34
★ URL recognition
★ Custom report
Omnichannel
Rich media
Buttons
Proactive chat
Voice integration
Build-it-yourself
A/B testing
GenAI
Integrations
Accuracy report
Hosting
25 locations
5 locations
16 locations
Data retention
Fully custom
1-12 months
2 years
Property
Ami
Average
Intercom
★ Consultative
★ Hallucination safe
★ Additional content
★ Layered anonymisation
★ Fully managed
★ Languages
108
50
44
★ URL recognition
★ Custom report
Omnichannel
Rich media
Buttons
Proactive chat
Voice integration
Build-it-yourself
A/B testing
GenAI
Integrations
Accuracy report
Hosting
25 locations
5 locations
3 locations
Data retention
Fully custom
1-12 months
9 months
Property
Ami
Average
Genesys
★ Consultative
★ Hallucination safe
N/A
★ Additional content
★ Layered anonymisation
N/A
★ Fully managed
★ Languages
108
50
17
★ URL recognition
★ Custom report
Omnichannel
Rich media
Buttons
Proactive chat
Voice integration
Build-it-yourself
A/B testing
GenAI
Integrations
Accuracy report
Hosting
25 locations
5 locations
12 locations
Data retention
Fully custom
1-12 months
90 days+
Property
Ami
Average
Genesys
★ Consultative
★ Hallucination safe
N/A
★ Additional content
★ Layered anonymisation
N/A
★ Fully managed
★ Languages
108
50
17
★ URL recognition
★ Custom report
Omnichannel
Rich media
Buttons
Proactive chat
Voice integration
Build-it-yourself
A/B testing
GenAI
Integrations
Accuracy report
Hosting
25 locations
5 locations
12 locations
Data retention
Fully custom
1-12 months
90 days+
Property
★ Consultative
★ Hallucination safe
★ Additional content
★ Layered anonymisation
★ Fully managed
★ Languages
★ URL recognition
★ Custom report
Omnichannel
Rich media
Buttons
Proactive chat
Voice integration
Build-it-yourself
A/B testing
GenAI
Integrations
Accuracy report
Hosting
Data retention

*Data from the official website from each provider, 2024. Please notify us if there have been any changes or inaccuracies and we will update the table.

Image by Domingo Alvarez E

What does this mean?

We might refer to certain features differently. Please see a short description for some of the highlighted features below.

Layered anonymisation: Having multiple processes to remove PII instead of just one. We view this as a minimum requirement for a secure product. This is crucial for integrations such as OpenAI's 'Zero Data Retention' policy. Because we only trust ourselves.

Additional content: Customers often ask about unavailable content. With additional content tracked, we can flag such questions, ensuring we answer all questions, even if the website does not provide an answer immediately.

URL recognition: This feature can change how we interpret the customer based on what URL they are on.

Accuracy report: An analysis detailing how accurate the AI was in responding. This is separate from metrics measuring satisfation.
Custom report: Different companies require different data. Custom reporting capabilities allow us to build up a fully custom dashboard with any data you require.
Integrations: Whether the said product can be integrated into all of the most commonly used 3rd party services.

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