The difference between chat bots, digital assistants & Ami
- by Paris
The video below describes how Ami differs from chat bots and virtual digital assistants. Unlike traditional forms of conversational software, Ami intelligently understands context. This means she is able to independently assess conversations and can drive them to meet the appropriate objectives.
Continue readingMore TagHow AI Can Break Down Language Barriers in Business
With over 6,000 spoken languages in the world today, translation problems can be a significant deterrent for global trade between countries. It is no coincidence that countries geographically close to each other tend to do more trade with each other; they share similar linguistic traits, making trade communications far simpler. But what if these linguistic […]
Continue readingMore TagWhy Do We Make Our AI Assistants Female?
Artificially intelligent digital assistants are fast becoming part of our everyday life transactions; whether it’s booking a holiday, scheduling appointments, finding the nearest ATM or telling us if it is sunny in Spain. The likes of Apple’s Siri, Microsoft’s Cortana, Amazon’s Alexa, and more recently Google Assistant all have very similar job descriptions; to help […]
Continue readingMore TagDon’t believe the hype – AI creates jobs!
We’ve all had some contact with call centres, generally to complain to customer services or to request information that we need but can’t find. It can be a frustrating experience. Those on the other end of the line probably feel the same way! For the live agents staffing the lines, it can be a highly […]
Continue readingMore TagWhat’s In A Name: The Rationale Behind “Ami”
What’s in a name? Names provide context, and they make us more than just humans – they are the cornerstone of our identity, and they’re how we introduce ourselves. Not as a human but as a person with a name and an identity. Names signify us as individuals, so why shouldn’t the same apply for […]
Continue readingMore TagAI in the UK: ready, willing and able?
On the 16th April, the Lords Select Committee issued a report, “AI in the UK: ready, willing and able?” It outlined the burgeoning AI industry including the public understanding, engagement and design of AI and how the UK can become best placed to build and develop safe, secure and successful AI businesses, with a focus […]
Continue readingMore TagHas Artificial Intelligence Arrived?
Research suggests that by the turn of the century Artificial Intelligence [“AI”] could be at least as smart as a human being. Nick Bostrom ominously forecasted that “machine intelligence is the last invention that humanity will ever need to make.” And I don’t know about you, but this sort of language stirs something in me that hasn’t […]
Continue readingMore TagWhere are all the bots hiding?
You know the scene: you’re trying to search for something on a website but whether it’s the pop-up ads, drop-down menus, or the up-town funk for all it matters, you just can’t quite seem to find what you’re looking for. It happens to everyone, and we can laugh it off as just a couple stressful […]
Continue readingMore TagChatbot brings wave of excitement to cruise firm as revenues surge 20%
Travel agent company Infinity Cruises has seen its monthly revenues rise by around 20%, thanks to its newest member of staff – a digital agent called AMI. Infinity, established in 2009, teamed up with AI conversational specialist firm Meet AMI back in January of this year, with a view of increasing its level of customer […]
Continue readingMore TagJetline Cruise Increases Sales Since Employing Ami
Case Study: Jetline Cruise Jetline Cruise is a leading cruise operator, providing luxury travel for passengers at competitive prices. Background Jetline Cruise is a leading tour operator, offering trips to a wide range of destinations, across many cruise lines and ships. The Challenge Jetline Cruise has a high volume of website visitors looking to […]
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