Ami.

Human like
self-learning
conversations
In just four years, our conversational AI, Ami, has exchanged over 20 million messages with humans, empowering mission-critical conversations for world-class organisations.
 
Some of the brands who have employed Ami
buyacar
Marks and Spencer
REISS
Tesco Mobile
Cruise1st UK
Golf Kings
BBC TV Licensing logo
Emirates Holidays
The British Army
Stockport
Wickes
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Ami's conversations are fluid.
Human brains contain the data we use to ask questions and have intelligent fluid conversations.
We designed Ami in the same way.
Ami works to first understand the question posed and then figure out the right answer.
An iphone X screen with status bar

Ami

It may have been delivered to a neighbour.

You

Where is my parcel, your tracking says it’s been delivered?

Have you checked?

You

yes, no one has seen the delivery

Ami

Then I suggest checking the status on the courier’s website. It sometimes has more information. Click here to open your delivery link.

Any luck?

You

yes, it says it was delivered to no 36. Will check thanks.

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Ami learns from experience.
Every conversation provides more data to fuel Ami's machine learning algorithms.
Ami's algorithms look for opportunities to increase sales or provide better customer service.
Conversational AI learning graph
The graph shows Ami's autonomous learning in action.
Humans are inquisitive.
Ami has a comprehensive reporting platform.
You can find out what Ami's been talking about by day, hour, theme or customer action.
Ami dashboard showing performance
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Conversation is the human algorithm.
Ami's brain constantly ingests data from customer websites, API's, live pricing and more.

20,000,000 messages delivered make Ami's algorithms, NLP and NLU a safe option, trusted by household names
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An example of algorithm in Ami's brain
Fluid conversation icon
Fluid
Ami's conversations can be so fluid they are often mistaken for those of a human.
Automation icon
Button free
Humans don't use buttons or IVRs in their conversations. Neither does Ami.
Built-in Integrations.
Ami can be deployed independently, using APIs or proven integrations.
Ami can be integrated with aws
Ami can be integrated with Google
Ami can be integrated with Facebook
Ami can be integrated with Microsoft Office 365
Ami can be integrated with salesforce
Ami can be integrated with capita
Ami can be integrated with zapier
Ami can be integrated with Mitel
Ami's Results.

2x

uptick in employee efficiency

10x

conversions vs. traditional digital

20%

boost in customer satisfaction

90%

automation containment rates

50%

decrease in agent attrition rates

million

20

 conversational

messages